Shipping policy

SHIPPING POLICY

SHIPPING

We ship from the Black Sea coast, the town of Burgas, Bulgaria.

Your goods will be discreetly packaged in a lined envelope with no reference to the content on the outside packaging. The sender is Red Pro LTD so it is no way referring to EspressivoClub and line of our products.

RACKAGING

We believe that each purchase must give you positive emotions from the very first moment you take the product in your hands. Therefore we put a special focus on packaging. All our products are individually packed in textile bag, designed and sewn in our atelier. The bag not only protects the leather during shipping, but it could be used repeatedly for storage, transportation and any other individual purposes. Last but not least – the bag is beautifully sewn from high quality fabric which allows the product to be served directly as a luxury gift.

HANDLING TIME

We do our best to dispatch your orders in 3-5 working days after receiving cleared payment. In case you need your items for a specific date, please contact us first to discuss together the possibilities your order to reach you on time.

 

SHIPPING OPTIONS AND COSTS

In order to ensure faster and secure delivery in this dynamic pandemic situation worldwide currently we ship to USA, Canada and Australia only express via FedEx.

 

Shipping service

Price*

Shipping Availability

Average delivery time

International Priority Shipping via Deutsche Post

16.90 euro

Europe and Selected countries

5-15 working days

Express Shipping via FedEx

23.90 euro

USA only

3-4 business days

Express Shipping via FedEx

28.00 euro

Canada only

3-5 business days

Express Shipping via FedEx

34.00 euro

Australia only

3-5 business days

Express Shipping via FedEx

32.00 euro

Europe and Selected countries

2-3 business days

Free Standard Shipping

Over 250 euro

Worldwide

5-15 business days

*The given prices don’t include the shipment’s duties, taxes and fees (if applicable) in the country of the receiver. They are due to the recipient.

Collapsible content

1. International Priority Shipping via Deutsche Post * – 16.90 euro.

Shipping Availability: Delivery is available for the countries in Europe, Asia, Africa and South America 

P.O. Box delivery is available. 

Delivery time for Europe: 5-10 business days (after dispatching) 

Delivery time for Rest of the World: 10-20 business days (after dispatching) 

Please
be aware that the delivery time with Deutsche Post depends on the
specific transit time for each country and could be also influenced by
local public holidays, weather conditions, pandemic situation and other
unpredictable situations. 

Please
be informed that we are shipping registered mail. This requires you
personally or somebody from the family to take over the package. In case
nobody is at home in the day оf delivery, usually the postman leaves a
notice that you should pick up the parcel from the local post office.
Тhe package is kept there a final number of days before to be returned
to sender as unclaimed. The certain days depend on the the Policy of the
National Carriers partnering
with Deutsche Post at place in the receiving country. To prevent such
case, please stay tuned for the journey of your package tracking it
regularly. Find more details how to do it below at the section “Track
Your Package”. 

  

*The service of Deutsche Post for Bulgaria is provided via intermediary (collection) company called A1 Post (license for both universal postal services (№ 2-010 / 19.07.2018) as well as for non-universal (№ 0197 / 04.01.2018). The shipments are collected from A1Post every working day and transported
on the next working day to the Deutsche Post Mailterminal in Germany.
From there, via the Deutsche Post’s mail net, parcels are delivered to
the receiving address. 

2. Express Shipping to USA via FedEx – 23.90 euro.

Shipping Availability: USA only – business and private addresses. 

P.O. Box delivery is not available. 

Delivery time: 3-4 business days* (after dispatching) 

Requires contact telephone number of the recipient. The number will be used for delivery purpose only.  

*Due to local public holidays, weather conditions, pandemic situation and other unpredictable situations, could result in temporary service delays and prolong the given transit time.

3. Express Shipping to Canada via FedEx – 28.00 euro.

Shipping Availability: Canada only – business and private addresses. 

P.O. Box delivery is not available. 

Delivery time: 3-5 business days* (after dispatching) 

Requires contact telephone number of the recipient. The number will be used for delivery purpose only.  

*Due to local public holidays, weather conditions, pandemic situation and other unpredictable situations, could result in temporary service delays and prolong the given transit time.

4. Express Shipping to Australia via FedEx – 34.00 euro.

Shipping Availability: Australia only – business and private addresses. 

P.O. Box delivery is not available. 

Delivery time: 3-5 business days* (after dispatching) 

Requires contact telephone number of the recipient. The number will be used for delivery purpose only.  

*Due to local public holidays, weather conditions, pandemic situation and other unpredictable situations, could result in temporary service delays and prolong the given transit time. 

5. Express Shipping to Europe and selected countries via FedEx – 32.00 euro.

Shipping Availability: Delivery is available for the countries in Europe, Asia, Africa and South America. 

P.O. Box delivery is not available. 

Delivery time: 2-3 business days* (after dispatching) 

Requires contact telephone number of the recipient. The number will be used for delivery purpose only.  

*The transit time could vary in a few days due to
the delivery country, local public holidays, weather conditions,
pandemic situation and other unpredictable situations. In case you need
your items for a specific date, please contact us first to discuss the possibilities your order to reach you on time.

6. Free Standard Shipping for orders over 250 euro.

Shipping Availability: Worldwide

P.O. Box delivery is available

Delivery time: 5-15 business days* (after dispatching)

*The delivery time depends on the specific transit time for each country and could be also influenced by local public holidays, weather conditions, pandemic situation and other unpredictable situations.

For orders over 250 euro we will automatically apply the free shipping at checkout. Your order will be shipped via Deutsche Post and delivered via the National Carrier partnering with Deutsche Post at place in the receiving country.

If you anyway prefer to choose Express Shipping via FedEx the option will stay available for choice at checkout but should be marked manually by you. In that case you will be charged according the express shipping tariff for your country. Find more details at the express shipping
sections above.

TRACK YOUR PACKAGE

We always provide with tracking ID no matter which shipping option you are going to choose. As soon as we dispatch your items we will send you shipping confirmation email together with the tracking ID and direct link where you can follow the journey of your package.

Tracking information for shipments sent via Deutsche Post is available for the countries of the sender and the receiver, but not during the transit time. This is the reason if your shipment looks like “stuck” at one place – next update in the system will be available as soon as the parcel enters the country of delivery.

Tracking information for shipments sent Express via FedEx is available along the way.

You will also be able to track your order under ‘Orders’ when you sign in at My Account.

Please note, that it can take some time before the tracking information is uploaded.