Our Payment Policy

a. We accept Paypal as fastest and secured way of payment.

b. Additionally you can use the option of “bank to bank”
Please be aware that the buyer is obligated to take over every transfer fee which comes up.

c. All our prices are in EUR

If none of the offered payment options meet your expectation, please fееl free to contact us.

Our Shipping Policy

Our goods are discreetly packaged in a lined envelope with no reference to the content on the outside packaging. The sender is “Pegacontex” so it is no way referring to EspressivoClub and line of our products.

Orders being dispatched within 1-3 working days after receiving cleared payment. 

Following the shipping options:

1. International Shipping with Priority via Bulgarian Posts * (by default) – 9.40 EUR

Delivery time for Europe5-10 working days

Delivery time for Rest of the world: 10-15 working days

2. FREE International Shipping with Priority – If you order 2 or more products (details here)

3Express delivery via TNT (optional) – 24.00 EUR

Delivery time: 2-3 working days (depends on the destination country).

*Please be aware that the delivery time with Bulgarian Posts depends on the specific transit time for each country and could be also influenced by local public holidays, weather conditions and other unpredictable situation.

We always provide with the tracking ID no matter which shipping option you are going to chose.

Tracking of the shipment: HERE (On the second step don’t forget to select your country with the button on the left so you can see where exactly your parcel is when it has left the Bulgarian border.)

Our Return Policy

In case you want to return the item, please inform us within 7 days of receipt. Date of receipt is the delivery day shown in the tracking system of the shipping company.

Before sending goods back please contact us by email to make us aware of your intentions. We would like to explore with you which possibilities can be applied in your case.

We regret we cannot issue a refund for underwear unless the packaging is unopened and intact.

The amount which we are refunding back is the full product price. Please be aware that we are not refunding the shipment cost that you have paid initially as this cost already accrued.

In addition you are obligated to carry the return shipment cost 

In order to avoid any customs charges please make sure you mark your item clearly RETURN : NO COMMERCIAL VALUE as any charges incurred for returning goods back to us for refund are the responsibility of the customer and will be deducted from the refund.

Please note that your money will be refunded within 3 days of the item(s) being received. An email will be sent to confirm that we have processed your return.

EspressivoClub cannot accept responsibility for the loss or damage of products returned to us, so we advise you to retain your record/proof of tracking. Please ensure your parcel is securely sealed and clearly labelled.

RETURN ADDRESS:

“Realizator Global” EOOD
17 Rila str.
8700 Elhovo
Bulgaria

Cancelations

If you decide to cancel the order, please be aware that this is only possible if the product is still not dispatched.