To make sure your mystery item fits just right, we’ll personally contact you within 12 hours after your order.

You’ll receive an email from us with:

- A quick form requesting your measurements
- Easy step-by-step instructions on how to measure correctly
- Tips to ensure the best possible fit

Don’t worry — we’ll guide you through everything.
All you have to do is check your inbox and follow the instructions.

Because surprise should feel safe.

We know that trying something new — especially something as personal as a mystery fetish item — comes with a bit of curiosity and a bit of hesitation. That’s why our policy is designed to be clear, fair, and supportive.

If the style isn’t what you expected

Part of the thrill of this subscription is giving up control and letting someone else decide what you'll receive — just like being told what to wear or how to play. Because of this, returns aren’t accepted simply because an item isn’t to your personal taste.

We curate each piece with care and intention, always aiming to surprise, delight, and inspire.

If you want to cancel your subscription

You can cancel your subscription anytime. If you do, we won’t refund the remaining amount — but we won’t let it go to waste, either.

Instead, we’ll issue a store credit (voucher) for the remaining balance, which you can use toward any available products in our shop at regular prices.

So you always get full value — whether through the mystery or through your own selection later.

Why it’s set up this way

This experience is for those who love the unexpected, who find freedom in giving up the decision-making, and who trust the process. But we also know trust is earned — so our policy aims to give you flexibility without compromising the magic.